Internal Talent Mobility – A New Talent Operating Model that helps companies become more agile and provide continuous learning

Company Industry – Technology

The Situation:

  • A 35 year old technology company was facing significant disruption due to new technologies that threatened the core of their business

  • The organization’s new business strategy required a significant shift in skills within the company and they wanted to create new ways to facilitate learning on the job to build skills within the organization

  • The organization also wanted to create a more agile work structure so that they could be more responsive to changing customer requirements and evolving industry dynamics,

What We Did:

Designed and implemented an internal talent mobility strategy:

  • Created a new Talent Operating Model that included:

    • Desired culture to support the changes

    • New Leadership Behaviors to align with this new approach to work

    • Defined new ways of working (decision making processes, rules of engagement for talent sharing across organizational boundaries, etc.) that facilitated their internal Talent Marketplace

    • Long-term plan to align all HR processes to this new way of getting work accomplished; including specific changes to be made to processes

The Outcome:

  • The organization reported significant deferred cost savings by leveraging internal talent vs. having to hire external talent to complete business critical projects.

    • 111 FTE capacity of talent leveraged by their Talent Marketplace (project-based work assignments) in the first year of implementation

  • Employee engagement increased by 9% during the first year

  • The new Talent Marketplace facilitated projects that were both global (building culture acumen) and cross-department collaborations (building greater business acumen)